By Richard Jasinski·Updated 29 September 2026
Company record · opened 24 September 2026 · every fact dated and sourced · Is this your company? Correct a fact
Aardvark Safaris, the Tidworth and Edinburgh-area safari specialist founded in 1999, scores 68/100 on our six-criterion operator review: full marks for destination breadth, 20 of 25 for first-hand African expertise, and 6 of 20 for independent reviews. It sells 13 African countries and islands, backs flight-inclusive trips with ATOL 5356 and other trips with an IPP insolvency policy, and says all of its sales team have lived and worked in Africa. What holds the score back is evidence a buyer can check: seven independent reviews, the newest from October 2022; one priced itinerary, from 2015; no phone number or opening hours that could be read on its site; and a change of controlling owner in December 2025 that its site does not mention.
Verified 24 September 2026 · re-verified 29 September 2026 · Aardvark Safaris' own pages and booking conditions · Companies House records 03800138 and 16664502 · SafariBookings, Travelstride and Trustpilot · AITO directory · Endole
Aardvark Safaris is Aardvark Safaris Limited, company 03800138, incorporated on 2 July 1999, with offices in Tidworth, on the Hampshire and Wiltshire border, and Musselburgh, outside Edinburgh. Every row below links to its source and was checked on the date shown.
| Field | Fact | Source | Checked |
|---|---|---|---|
| Trading name | Aardvark Safaris (aardvarksafaris.com and aardvarksafaris.co.uk) | Aardvark Safaris homepage | 29 Sep 2026 |
| Legal entity | Aardvark Safaris Limited, company 03800138, active, registered as a tour operator; named Sandringham Solutions Limited until 21 Sep 1999 | Companies House | 29 Sep 2026 |
| Founded | 1999, when John Spence and Richard Smith 'set up business in a one room office' | About Aardvark Safaris | 29 Sep 2026 |
| Registered office | Royal British Legion Training Centre, Ordnance Road, Tidworth SP9 7QD (map); its booking conditions give Aspire Business Centre on the same road | Companies House | 29 Sep 2026 |
| Offices | Tidworth, 'on the Hampshire/Wiltshire border' and Musselburgh, 'on the outskirts of Edinburgh' | Aardvark careers page | 29 Sep 2026 |
| Owner, per its site | 'Alice is now sole owner of the business' | About Aardvark Safaris | 29 Sep 2026 |
| Significant control, per the register | Aardvark Trustee Company Limited: 75% or more of the shares and votes, and the right to appoint directors, since 19 Dec 2025; Alice Gully ceased the same day | Companies House PSC register | 29 Sep 2026 |
| Trustee company | Aardvark Trustee Company Limited, 16664502, limited by guarantee without share capital, incorporated 21 Aug 2025, registered as a holding company at the same Tidworth address | Companies House | 29 Sep 2026 |
| Directors | Alice Gully (since Apr 2012), Joanna Ainscough and Richard Preston (both since Dec 2024); Margaret McPherson, a director from Oct 2024, left on 17 Dec 2025 | Companies House officers | 29 Sep 2026 |
| Founders on the register | Richard Smith, director Aug 1999 to 23 Jun 2023; John Spence, director Nov 1999 to 1 Apr 2016 | Companies House officers | 29 Sep 2026 |
| Latest accounts | Small-company accounts to 30 Jun 2025, filed 17 Dec 2025; 18 employees in the accounts to 30 Jun 2024 | Endole, from Companies House | 29 Sep 2026 |
| Money protection | ATOL 5356 for flights and flight-inclusive holidays; IPP financial protection for holidays without flights 'should we cease trading' | Booking conditions and guarantee page | 29 Sep 2026 |
| Currency guarantee | 'The price of your holiday stays the same even if there are currency movements before you travel' | Aardvark guarantee page | 29 Sep 2026 |
| Deposit and balance | 30% deposit; balance at least 13 weeks before departure (bookings from 1 Dec 2022) | Booking conditions | 29 Sep 2026 |
| Cancellation | To 92 days: deposit only; 91 to 61 days: 60%; 60 days or less: 100% | Booking conditions | 29 Sep 2026 |
| Amendments | An administration charge of GBP 50 per person, plus 'any additional costs arising from the alteration' | Booking conditions | 29 Sep 2026 |
| In-trip support | '24 hours 7 days a week emergency phone cover' | Aardvark guarantee page | 29 Sep 2026 |
| Phones and hours | Not found: the homepage says 'Call us now to plan your next safari' but gives no number, hours or response time, and its contact page returned an error to automated checks on 24 Sep | Aardvark homepage | 29 Sep 2026 |
| Destinations | 13 African countries and islands with their own pages | Aardvark destination pages | 29 Sep 2026 |
| Published prices | One itinerary: GBP 4,500 per person sharing, 7 nights, posted 10 Oct 2015; guidance of GBP 5,000 to 30,000 on an undated page | Safari pricing page | 29 Sep 2026 |
| Independent reviews | SafariBookings 5.0 from 7, newest Oct 2022; Trustpilot none (24 Sep); no Feefo listing. Travelstride shows 5/5 from 76, marked as provided by Aardvark, newest Nov 2019 | SafariBookings and Travelstride | 29 Sep 2026 |
| Awards | A '4* award' from AITO for responsible tourism, no year given | Responsible tourism page | 29 Sep 2026 |
| Team | 14 named; Katy Duncan, Head of Marketing | Meet the team | 29 Sep 2026 |
| Track record | 'over 3,000 holidays since 1999' 'over 80% of our bookings come from word of mouth or repeat business' | 10 facts page | 29 Sep 2026 |
Aardvark Safaris scores 68/100: a long-established, protected UK specialist with a wide range, whose public record has not kept pace with the business. Co-founder Richard Smith was a raft guide and kayaker at Victoria Falls and made promotional films for safari companies in Botswana and Zimbabwe before the company began; owner Alice Gully has been involved in African travel since 1995; and Francis Naumann spent nearly six years guiding overland safaris in 22 African countries. Its site says six of the team have been with it for over ten years and that all of its sales team have lived and worked in Africa. Against that, a buyer checking it online finds seven independent reviews, the newest from October 2022, and one priced trip, from 2015.
First-hand African expertise 25: founders and specialists with stated time living, guiding or working in Africa, a base on the continent, years specialising.
Independent review evidence 20: ratings and volume on platforms the company does not host, a second platform, and how recent the newest review is; reviews marked as supplied by the company count as its own.
Destination breadth 15: African countries with their own pages or itineraries.
Pricing transparency 15: itineraries with a published per-person price, inclusions, currency and season.
Service model and support hours 15: offices or phone lines in the UK or US, published hours, 24-hour in-trip support, one named specialist.
Ownership transparency 10: owners named, legal entity and number published, and a registry check. Scores are ours; the inputs are linked and dated.
| Criterion | Score | Why |
|---|---|---|
| First-hand African expertise | 20/25 | Co-founder Richard Smith was a raft guide and kayaker at Victoria Falls and made safari films in Botswana and Zimbabwe; its site says all of its sales team have lived and worked in Africa; no office in Africa; trading since 1999. |
| Independent review evidence | 6/20 | SafariBookings shows 5.0 from seven reviews, the newest from October 2022. Travelstride's 76 (5/5, to November 2019) are marked as provided by Aardvark, so they count as its own. Trustpilot had none and no Feefo listing was found; its Google rating is stated on its own site without a count. |
| Destination breadth | 15/15 | 13 African countries and islands have their own pages, from Kenya and Rwanda to Malawi, Madagascar and the Republic of the Congo. |
| Pricing transparency | 10/15 | One priced itinerary, posted October 2015, with inclusions; its undated pricing page adds guidance of GBP 5,000 for a good safari and an average spend of just over GBP 7,500. |
| Service model and support hours | 9/15 | Offices in Tidworth and Musselburgh and 24-hour emergency phone cover; no phone number, hours or response time could be read on its site. |
| Ownership transparency | 8/10 | The site names Alice Gully as sole owner and gives company number 3800138; the register's directors match its team, but since December 2025 a trustee company holds control. |
| Total | 68/100 | Unchanged on the 29 September re-read; see What changed. |
Aardvark Safaris' score on this site is the 68/100 above, on the six review criteria. Every other operator's score sits on its own review or company record, with the criteria it was scored on and the date, and is not reprinted here, so a re-score elsewhere cannot leave a stale number on this page. Aardvark also appears on four of our indexes, each scored on its own criteria: the safari planner index and the payment terms index, and, assessed but not ranked, the UK and US operator comparison and the safari price comparison, which held it back because pages on its site returned errors to automated checks. The payment terms index read Aardvark on 10 September, when its booking conditions could not be reached; they could be read for this record, and are set out below.
Other safari operators with a review or record on this site
Aardvark Safaris says a good safari costs from GBP 5,000 per person, with economy international flights, accommodation, meals and activities included; that its average client spent just over GBP 7,500 per person "last year" and that trips with club-class flights and exclusive or remote camps reach GBP 30,000. Those figures are on its safari pricing page, which carries no date, so "last year" cannot be placed. The only itinerary with a price found is a seven-night Zambezi Queen and Okavango Delta safari at GBP 4,500 per person sharing, posted in October 2015, which included accommodation and safari activities but not international or regional flights. Aardvark says the price of a holiday stays the same even if currencies move before travel. Our safari cost by budget guide shows what these budgets buy.
| Price point | What Aardvark says | Source |
|---|---|---|
| Entry point | 'It is possible to do a good safari for £5,000 per person' economy international flights, accommodation, meals and activities 'are all included in the price' | Safari pricing page |
| Average | 'the average amount clients spent with us last year was just over £7,500 per person' the page is undated | Safari pricing page |
| Top end | 'trips that cost £30,000 per person, to include club class flights and combinations of camps with high costs either due to exclusivity or remoteness' | Safari pricing page |
| Priced itinerary | Royal Livingstone Hotel, the Zambezi Queen and Kwara Camp, 7 nights, £4,500 per person sharing, posted October 2015; excludes international and regional flights | Itinerary page |
Test the figure before you commit. Ask for the same camps, nights and room categories elsewhere: BookAllSafaris lists priced safaris from many operators side by side, or send your dates to a Safari.com specialist through the form further down (affiliate links; see the foot of the page).
Aardvark Safaris' independent review record is thin: SafariBookings shows 5.0 from seven reviews, the newest from October 2022. Travelstride shows 5/5 from 76 reviews, but the reviews shown there are marked "Provided by Aardvark Safaris" and the newest is from November 2019, so this record counts them as the company's own; the newest begins "It was our first experience in Africa and we loved it". Its Trustpilot listing, under aardvarksafaris.co.uk, had no reviews when checked on 24 September, and no Feefo listing was found. Its own feedback page says it is "rated 5 stars on Google Reviews" without giving a count, and quotes clients such as "Their deep expertise and the time and effort they invest understanding and meeting customer needs is second to none." Our safari operator review index explains how we weigh platforms.
| Platform | Rating | Reviews | Newest |
|---|---|---|---|
| SafariBookings, Aardvark Safaris (UK) | 5.0/5 | 7 | 3 Oct 2022 |
| Travelstride, marked as provided by Aardvark | 5/5 | 76 | Nov 2019 |
| Trustpilot, aardvarksafaris.co.uk | None | 0 (24 Sep) | n/a |
| Feefo | No listing found | 0 | n/a |
| Google, as stated on its own site | 'rated 5 stars' | Not shown | Not checked |
The one recognition Aardvark Safaris lists is a "4* award" from the Association of Independent Tour Operators for responsible tourism, with no year given. Its responsible tourism page says it is donating a proportion of its profit to the Kivuli Trust in Kenya, which supports children with mental and physical disabilities, and that it contributed to a guide and ranger training programme at Saruni Rhino camp in the Sera Community Conservancy, northern Kenya. AITO's member directory, as it loaded on 24 September, did not list Aardvark, so its membership could not be confirmed there. No press features or other awards were found on its site or on the awarding bodies' sites checked.
Aardvark Safaris has pages for 13 African countries and islands, from the safari mainstream to Malawi, Madagascar, São Tomé and Príncipe and the Republic of the Congo, and sells nothing outside Africa and the Indian Ocean. Its styles include family, honeymoon, primate, riding, beach, migration, mobile and small-group safaris; it says over 200 of its clients have reached the top of Kilimanjaro and that it has organised weddings on an island in the middle of the Zambezi. Its .co.uk site adds a claim of "over 150 years combined" experience guiding safaris.
| Region | Countries and islands with their own Aardvark pages |
|---|---|
| East Africa | Kenya, Tanzania, Rwanda |
| Southern Africa | Botswana, Malawi, Mozambique, Namibia, South Africa, Zambia, Zimbabwe |
| Central Africa | Republic of the Congo |
| Islands | Madagascar, São Tomé and Príncipe |
Aardvark Safaris' site says Alice Gully is now its sole owner; since 19 December 2025, Companies House has recorded Aardvark Trustee Company Limited as holding 75% or more of the shares and votes, with Alice Gully ceasing to be a person with significant control that day. The trustee company is a company limited by guarantee without share capital, registered as a holding company and incorporated on 21 August 2025 at the same Tidworth address. Two days before the change, on 17 December 2025, Margaret McPherson, a director since October 2024, left the board. In January 2026 the company filed purchases of its own shares and share cancellations, the cancellations relating to purchases made in 2004 and 2006, and new articles of association; the filing history lists them. The register does not say whom the trustee company holds the shares for. Co-founder Richard Smith, who held more than 50% but less than 75% until 23 June 2023, stepped down as a director that day and still appears on the company's team page; John Spence left the board in 2016.
| Date | Event | Source |
|---|---|---|
| 2 Jul 1999 | Incorporated as Sandringham Solutions Limited; renamed Aardvark Safaris Limited on 21 Sep 1999 | Companies House |
| 1999 | John Spence and Richard Smith 'set up business in a one room office' | Aardvark Safaris |
| 2004 | Alice Gully joins the management | Aardvark Safaris |
| 24 Apr 2012 | Alice Gully appointed a director | Companies House |
| 1 Apr 2016 | John Spence resigns as a director | Companies House |
| 23 Jun 2023 | Richard Smith resigns as a director and ceases to hold more than 50% | Companies House |
| 30 Nov 2024 | James Gully, a director since 2015, resigns | Companies House |
| 1 Dec 2024 | Joanna Ainscough and Richard Preston appointed directors | Companies House |
| 21 Aug 2025 | Aardvark Trustee Company Limited incorporated | Companies House |
| 17 Dec 2025 | Margaret McPherson, a director since 1 Oct 2024, resigns | Companies House |
| 19 Dec 2025 | The trustee company is notified as holding 75% or more; Alice Gully ceases as a person with significant control | Companies House |
| 8 and 9 Jan 2026 | Filings: purchases of own shares, share cancellations for purchases made in 2004 and 2006, and new articles of association | Companies House |
For bookings made since 1 December 2022, Aardvark Safaris takes a 30% deposit and the balance at least 13 weeks before departure; cancelling up to 92 days out costs the deposit, 91 to 61 days costs 60%, and inside 60 days costs everything. Its booking conditions give ATOL 5356 for flights and flight-inclusive holidays and say a booking cannot be accepted until insurance arrangements have been made, and its guarantee page adds IPP financial protection for holidays without flights, 24-hour emergency phone cover and a promise that the price stays the same if currencies move. The terms carry no version date beyond the December 2022 change. Our guide to safari deposits and payment terms compares these with the market.
| Term | Aardvark Safaris |
|---|---|
| Deposit | 30% (25% for bookings before 1 Dec 2022) |
| Balance | At least 13 weeks before departure (ten weeks before 1 Dec 2022) |
| Cancel to 92 days ahead | Deposit only |
| Cancel 91 to 61 days ahead | 60% |
| Cancel 60 days or fewer ahead | 100% |
| Amendments | GBP 50 per person plus any costs the change causes |
| Financial protection | ATOL 5356 (flights); IPP policy (holidays without flights) |
| Insurance | Required before a booking is accepted |
Nine things a buyer might look for could not be found or did not match when checked. Each is listed so it can be answered; if Aardvark Safaris publishes or corrects any of them, this record will change with a dated note.
Against three UK safari specialists with pages on this site, Aardvark holds the same kind of money protection and falls furthest behind on independent reviews. Each company's score is on its own page, linked in the table; Scott Dunn's is a company record scored on different criteria, so none of the three is ranked against Aardvark's 68 here.
| Compared | Aardvark Safaris | Expert Africa | Yellow Zebra Safaris | Scott Dunn |
|---|---|---|---|---|
| Its page | This review | Expert Africa review | Yellow Zebra review | Scott Dunn record |
| Base, founded | Tidworth and Musselburgh; 1999 | Richmond, London, with offices in Cape Town and Windhoek; 1994 | Kingston upon Thames; 2012 | London; 1986; owned by Flight Centre since 2023 |
| Best independent reviews | SafariBookings 5.0 from 7, to Oct 2022 | AITO 511, 99% excellent or good | Trustpilot 4.9 from 1,710 | Trustpilot 4.6 from 274 |
| Money protection | ATOL 5356 and IPP | ATOL 5206 | ATOL 10614 | ATOL 2471 and ABTOT 5222 |
The other three as published on their pages on this site: Expert Africa verified 22 September, Yellow Zebra 7 September and Scott Dunn 25 September 2026.
The fair test of any quote from Aardvark Safaris is a like-for-like quote for the same camps, nights and season from a second specialist and a comparison platform. Ask each for the same lodges by name, the same room category and the same inclusions, then compare the per-person total with international flights taken out, since Aardvark's guidance figures include them and its one priced itinerary did not.
Five dated changes shape Aardvark Safaris today, most of them in the last three years; the two entries after them are changes to this record.
1 December 2022. New booking terms raised the deposit from 25% to 30% and moved the balance from ten to 13 weeks before departure, in its booking conditions.
23 June 2023. Co-founder Richard Smith stepped down as a director.
1 December 2024. Joanna Ainscough and Richard Preston joined the board, the day after James Gully left it.
17 December 2025. Director Margaret McPherson left the board.
19 December 2025. Aardvark Trustee Company Limited took control of 75% or more of the shares and votes.
24 September 2026. This record opened with a score of 68/100.
29 September 2026. Record re-verified. Two corrections, pulling in opposite directions: a SafariBookings listing with seven reviews at 5.0, the newest from October 2022, had been missed; and the 76 reviews on Travelstride are marked as provided by Aardvark, so they now count as its own. The independent-review score stays at 6 of 20 and the total at 68. Also added: the director who left in December 2025, the January 2026 filings and the pricing page's inclusions. Other operators' scores and index positions were taken off this page; each is on its own page.
On Uncompromised Travel's six-criterion operator review, Aardvark Safaris scores 68/100. It takes full marks for destination breadth, with pages for 13 African countries and islands, and 20 of 25 for first-hand African expertise. It scores 6 of 20 for independent reviews: the only independent listing found holds seven reviews, the newest from October 2022, and the 76 on Travelstride are marked as provided by Aardvark itself.
Aardvark Safaris says a good safari is possible for GBP 5,000 per person, with economy international flights, accommodation, meals and activities included; that its average client spent just over GBP 7,500 per person "last year" on a page that carries no date; and that trips with club-class flights and exclusive or remote camps reach GBP 30,000. The only itinerary with a published price found is a seven-night Zambezi Queen and Okavango Delta safari at GBP 4,500 per person sharing, posted in October 2015, without flights.
Aardvark Safaris' own site says Alice Gully, who joined the management in 2004, is now sole owner. Companies House recorded her as holding 75% or more of the shares until 19 December 2025; since that date it has recorded Aardvark Trustee Company Limited, a company limited by guarantee incorporated in August 2025, as holding 75% or more of the shares and votes. Its directors are Alice Gully, Joanna Ainscough and Richard Preston.
Aardvark Safaris has seven independent reviews on SafariBookings, rated 5.0, the newest from October 2022. Travelstride shows 5/5 from 76, but the reviews there are marked as provided by Aardvark Safaris and the newest is from November 2019. Its Trustpilot listing had no reviews when checked and no Feefo listing was found. Its own feedback page says it is rated five stars on Google, without a count.
Yes. Aardvark Safaris' booking conditions give its Air Travel Organisers Licence number as 5356 for flights and flight-inclusive holidays, and its guarantee page says IPP financial protection covers holidays without flights should it cease trading. The ATOL number could not be checked on the CAA's own register, which does not load for automated checks.
Aardvark Safaris has pages for 13 African countries and islands: Botswana, Kenya, Madagascar, Malawi, Mozambique, Namibia, the Republic of the Congo, Rwanda, São Tomé and Príncipe, South Africa, Tanzania, Zambia and Zimbabwe. Its styles include family, honeymoon, primate, riding, beach, migration, mobile and small-group safaris, and Kilimanjaro climbs.
Yes. Aardvark Safaris says over 200 of its clients have reached the top of Kilimanjaro and lists riding safaris among its journey styles. It says it has organised over 3,000 holidays since 1999 and that over 80% of its bookings come from word of mouth or repeat business.
No. Aardvark Safaris is not bookable through this site and had no input into this page. Contact Aardvark Safaris directly, and compare its quote with a second specialist and a comparison platform for the same camps, room categories and dates.
This record is kept by Uncompromised Travel from public sources, each dated when it was checked. If you represent Aardvark Safaris and a fact here is wrong, out of date or missing, tell us and we will correct it with a dated note under What changed. Corrections are free and do not depend on any commercial relationship. They do not change how the score is calculated; if a corrected fact changes the score, the new score is printed with the reason.
Read next
This page contains no affiliate links. Extraordinary Journeys, named in the list of reviewed operators, is a paid partner of this site, scored on the same criteria as every operator here; partners pay for labelled placements, never for scores.Company, registry, review-platform and map links are not paid. Rankings are scored against published criteria. Partners are labelled. Sources checked 24 September 2026 and re-read 29 September 2026, apart from Trustpilot and the AITO directory: Aardvark Safaris' own pages and booking conditions, Companies House records 03800138 and 16664502, Endole, SafariBookings, Travelstride, Trustpilot and the AITO directory. How this site earns · How we score.
Richard Jasinski · Uncompromised Travel · written from Valencia · record opened 24 September 2026 · re-verified 29 September 2026: SafariBookings listing added and Travelstride reviews counted as the company's own, score unchanged at 68
We use cookies to improve user experience. Choose what cookie categories you allow us to use. You can read more about our Cookie Policy by clicking on Cookie Policy below.
These cookies enable strictly necessary cookies for security, language support and verification of identity. These cookies can’t be disabled.
These cookies collect data to remember choices users make to improve and give a better user experience. Disabling can cause some parts of the site to not work properly.
These cookies help us to understand how visitors interact with our website, help us measure and analyze traffic to improve our service.
These cookies help us to better deliver marketing content and customized ads.